Responsible Gambling at ShakeBet Casino
At ShakeBet we take safer gambling seriously. We aim to keep play enjoyable and under control by offering clear guidance and practical tools that help every player manage their activity. This page explains our approach to player protection, the controls available in your account and where to get professional help if you need it.
Player protection principles
We focus on responsible play, prevention of harm and quick help when things go wrong. Our approach is to provide simple, transparent controls, fair account handling and prompt support so players can make informed choices and stay in control of their gambling.
Activity-control tools
Players can use a range of controls to manage their time and spend. Typical options include deposit limits, time-outs, session reminders and loss limits. These tools are accessible from your account dashboard or by contacting live chat or support if you need assistance setting them up.
Deposit limits
You can set daily, weekly or monthly deposit limits to control how much you put into your account. Recommended starting ranges are from £10 up to £1,000 per day depending on what feels right for you. Limits take effect immediately or within a short processing period and can be lowered at any time.
Loss limits
Loss limits let you cap how much you can lose over a set period. Setting a loss limit helps prevent chasing losses and keeps play within affordable boundaries. If a loss limit is reached, further play will be restricted until the limit is reviewed or changed by you.
Time limits and account breaks
Use session timers and account breaks to control how long you play. You can set automatic session reminders or choose short breaks when you feel play is taking up too much time. For longer rests, consider a temporary account suspension.
Self-exclusion
If you need a longer-term break, self-exclusion is available. You can request a temporary or permanent self-exclusion via your account settings or by contacting our support team. While excluded, you will not be able to access your account and promotional contact will be stopped.
Recognising signs of problematic behaviour
Look out for warning signs such as difficulty stopping, increasing deposits, borrowing to play, neglecting other responsibilities or changes in mood linked to gambling. If you notice these in yourself or someone close to you, take action early and use the available controls.
Practical tips for staying in control
Set clear deposit and time limits, leave payment details off devices you use for play, avoid gambling when stressed or under the influence, and review your activity regularly. Talk to support if you want a second opinion on your play patterns.
Professional help and support organisations
If you need specialist support, organisations such as GamCare, GAMSTOP and Gambling Therapy provide confidential advice and self-exclusion services in the UK. For immediate help, contact our support team via live chat and they will point you to appropriate resources. At Shake Bet we encourage anyone concerned about their gambling to seek help early.